Legal Support Assistant : Level 1 (Residential Department)
Location: Shrewsbury
Salary: A GBP 24,600 : A GBP 26,700 (depending on experience)
Working hours: 36.25 hours per week, working Monday to Friday 9am : 5:15pm
Are you highly organised, detailAEUR’driven and looking to start or develop your career in legal support?
Our clients Residential Department is expanding, and were looking for a motivated Legal Support Assistant : Level 1 to join their specialist team in Shrewsbury.
This role is ideal for someone who thrives in a fastAEUR’paced environment, enjoys working collaboratively, and takes pride in delivering exceptional client service. Youll be part of a friendly, supportive Legal Services Team, providing essential administrative and fileAEUR’related support to fee earners and helping the department deliver an efficient, professional service.
What You’ll Be Doing
The post holder will work with a team of specialists in the Residential Department, supporting Fee Earners within the team.
- Providing highAEUR’quality administrative and legal support across residential matters.
- Managing diaries, organising meetings, and acting as the first point of contact for enquiries.
- Gathering initial client details and liaising with the Legal Support Service team.
- Preparing correspondence, maintaining client files, and assisting with document bundles.
- Taking detailed instructions from clients (without giving legal advice) and supporting fee earners in progressing matters.
- Handling postAEUR’completion tasks such as SDLT/LTT returns and Land Registry applications.
- Recording and monitoring your time on client matters, with up to 1 hour per day of feeAEUR’earning activity.
- Ensuring compliance with firm procedures, professional standards, and GDPR.
What We’re Looking For
- 5 GCSEs (Grade 4/C or above) including English and Maths.
- Strong administrative experience with confidence managing busy diaries.
- Excellent written, verbal and inAEUR’person communication skills.
- Ability to work proactively, use initiative and manage a varied workload.
- Strong organisational skills, exceptional accuracy and attention to detail.
- Solid IT literacy, particularly in Microsoft Word, Excel and Outlook.
- Comfortable working under pressure and able to build rapport with clients and colleagues.
It Would Also Be Advantageous To Have
- A Law or Business degree, or a CILEX qualification.
- Previous experience in a legal support role.
- Familiarity with practice management or timeAEUR’recording systems.
- Basic understanding of legal principles.
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