Company: United Cerebral Palsy of Georgia
Location: Burgess Hill
Job Description:
Customer Service Advisor
Location: Outskirts of Burgess Hill
Working pattern: 4 days in the office, 1 day remote
Salary: £29,000 per annum
Benefits: On-site parking
The Role
As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.
Key Responsibilities
- Handling customer enquiries via phone and email
- Managing and resolving customer complaints with professionalism and empathy
- Conducting investigations into customer issues and providing clear outcomes
- Completing accurate administration and maintaining detailed records
- Carrying out follow ups to ensure customer satisfaction and resolution
- Working collaboratively with internal teams to resolve complex queries
About You
- Previous experience in customer service, call centre or office support roles
- Strong communication and problem‑solving skills
- Ability to handle complaints and situations confidently
- Highly organised with excellent attention to detail
- A driver with access to a vehicle due to location
What’s on Offer
- Salary of £29,000
- On‑site parking
- Supportive and friendly team environment
- Opportunity to develop within a growing business
Office Angels is an equal‑opportunity employer.
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Posted: June 6th, 2026