Hybrid Digital Engagement Lead for Residents

Company: Paradigm Housing Group
Apply for the Hybrid Digital Engagement Lead for Residents
Location: Letchworth
Job Description:

Paradigm Housing Group seeks a Customer Engagement Officer (Digital) to enhance resident online engagement at their Letchworth office. This role involves transforming the online experience of residents, creating engaging digital content, and leading the Digital Engagement platform.

The ideal candidate will possess strong project management skills, experience with analytics tools, and a commitment to fostering accessible digital communication. The position offers a full-time, 12-month fixed-term contract with competitive benefits.

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Posted: June 6th, 2026