Company: Improvement Service
Location: Livingston
Job Description:
The Improvement Service in Livingston is seeking a Customer Service Support Agent to assist users of the National Entitlement Card Scheme. This role is pivotal in providing high-quality support and resolving customer queries in a hybrid working environment, requiring strong communication and organisational skills.
The ideal candidate will contribute to improving customer service processes, ensuring consistent engagement and service delivery. A commitment to promoting equality and diversity is essential.
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Posted: June 6th, 2026