Position Overview
£12.71 per hour, 25% OTE annually (£33,046 inclusive bonuses).
Contract Type: Contract. Hours: Full time (37.5 hrs/week). Disability Confident: No. Closing Date: 18/06/2026.
About this job
Don’t miss out on this fantastic opportunity. Come and join an innovative & vibrant team at Sony.
Location: Festival Heights Retail Park, Hanley, Stoke-on-Trent ST1 5NZ. Reports To: Regional Sales Manager.
Shift Pattern: Monday 10:00‑19:00, Tuesday 10:00‑19:00, Friday 10:00‑19:00, Saturday 09:00‑18:00, Sunday 10:00‑17:00.
Job Purpose: As a Sony TV/AV Sales Promoter, you will be the face of Sony within retail stores, engaging customers and driving sales of Sony home entertainment products.
Key Responsibilities
- Sales & Customer Engagement – Approach and engage customers, understand their needs and recommend the perfect Sony products.
- Product Demonstrations – Deliver compelling demos showcasing Sony’s cutting‑edge technology such as OLED, Mini LED, ATMOS Soundbars and the BRAVIA THEATRE U to maximise sell‑out.
- Store & Brand Representation – Maintain high store standards and ensure Sony products are well maintained and visually appealing.
- Relationship Building – Build strong relationships with store staff and support them with training to increase Sony’s demonstration rate.
- Professional Representation – Always represent Sony professionally and enthusiastically.
- Training & Reporting – Stay up to date with latest Sony TV technology, features and competitor products; attend regular training sessions, provide feedback on sales performance, customer insights and promotional activity.
Qualifications
- Essential – Proven experience within a customer service environment.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Desirable – Previous retail sales experience.
- Basic understanding of retail sales targets, KPIs and performance metrics.
What We Offer
- Annual salary: £26,436.80 plus 25% performance‑related bonus (£33,046 all‑inclusive).
- Generous discount scheme.
- Comprehensive training and personal development opportunities.
- A fun and dynamic retail environment.
- Opportunity to work with a leading global brand in consumer electronics.
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