Hybrid 1st Line IT Support Specialist

Acora One is seeking a 1st Line Support Technician to provide exceptional IT support to over 5,000 end users. This role involves diagnosing and resolving various IT issues, managing case records through the IT Helpdesk system, and ensuring customer satisfaction.

The ideal candidate will have experience in a customer-service role, excellent communication skills, and the ability to manage workloads effectively under pressure. Benefits include private medical, pension, and flexible working hours.

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