Food & Beverage Assistant

Primary Job Purpose

An exciting opportunity has arisen for a Food and Beverage Assistant to join our Food & Beverage team. As a Food and Beverage Assistant, you are responsible for creating a warm and welcoming environment for guests during breakfast, lunch and dinner service and providing a great service making the guest experience truly memorable. We are looking for enthusiastic individuals with a can‑do attitude and commitment to making a difference.

Job Location

Weston Rhyn

Roles and Responsibilities

• Providing exceptional levels of service to all guests responding to requests and complaints in a timely manner and ensuring guest satisfaction
• Preparing the outlets ready for service and ensuring the operation is left ready for the next shift
• Taking beverage orders from customers, preparing and serving drinks as requested, paying attention to detail
• Assist with the receiving and storage of goods
• Maintain a good food safety, hygiene standards and practices
• Assists with cellar operations
• Assists with the preparation of a food and beverage functions service
• Cleaning of equipment
• Cleaning and maintaining glassware and crockery for service
• Preparation of waiter service stations
• Preparation of tables
• Maintain high standard of personal appearance and hygiene including wearing and maintaining a clean uniform at all times.
• Follow all company policies and procedures outlined in the Employee Handbook including any department specific procedures such as cash handling and credit procedures.
• Be aware of and follow all Health and Safety procedures.
• This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

Key Skills

• Confident and approachable
• Positive, can‑do attitude
• Good teamwork and can work well alone
• Calm under pressure during busy periods
• Excellent selling and customer service skills
• Can use own initiative and problem solve
• Resilience and calm attitude when dealing with face‑to‑face complaints

All Staff Key Performance Measures

• To focus on the guest experience at all times and continually strive to delight time after time
• To see each guest as part of a long‑term relationship not a one‑time event
• To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence.
• To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with
• To encourage our team to contribute to excellent working conditions for all
• To gain a reputation for delivering financial performance and being consumed and enthralled about business.

Benefits

• Discounts across the resort, including family and friends
• Free onsite parking
• Progression and career development opportunities.
• Pension Scheme
• Free staff meals
• Free gym membership
• Share of Resort Service Charges on a monthly basis
• Access to wellness programmes
• Extra days holiday after 2 years

Job Details

• Job Types: Part‑time, Permanent, Flexi hours contract
• Pay: From £8 to £12.71 per hour
• Contract type: fulltime
• Closing date: Tuesday 30th June 2026
• Salary: From £8.00 Hourly to £12.71 Hourly

#J-18808-Ljbffr…