Sales Assistant

Location

Birds Bakery, Unit 5, Middle Entry, Tamworth, Staffordshire, B79 7BJ

Employment type

Part-time

Hours

28 hours per week

Salary

£12.71 per hour (depending on age, details below)

Pay Rates

• Age 19+: £12.71 per hour
• Age 18: £10.85 per hour
• Age 17: £8.50 per hour
• Age 16: £8.00 per hour

Purpose

The purpose of a bakery sales assistant is to serve customers, sell bakery products and help keep the shop clean and organised, as well as providing a friendly and welcoming environment. Making sure customer service and quality is at the forefront of everything we do.

Responsibilities

• Greet and serve customers in a friendly and helpful manner.
• Recommend bakery items such as bread, cakes, and pastries.
• Take customer orders and package products properly.
• Operate the till/cash register and handle payments.
• Restock shelves and displays to keep products available and attractive.
• Maintain cleanliness and hygiene in the shop and display areas.
• Answer customer questions about ingredients, prices, or products.
• Upsell products to customers, for example offering hot drinks with food or a nice little treat with confectionery goods.
• Prepare and serve a range of hot and cold bakery and food‑to‑go / eat‑in products.

Shifts

• Thursday 7am – 4pm
• Friday 7am – 1pm
• Saturday 7am – 2pm
• Sunday 8:30am – 3pm
• Full flexibility on shifts would be preferable.

Experience

• Previous experience in food retail is preferred but not essential as we will provide all the training you need to be successful.
• Strong communication and customer service skills.
• A positive attitude and the ability to stay resilient in a busy environment.
• Experience handling cash or working with tills / card machines (training will be provided).
• Flexibility to work shifts between Monday and Sunday.

Qualifications

Training will be provided for suitable applicants.

Benefits

• 4 weeks annual leave (pro rata), increasing incrementally to 5 weeks after 5 years of continuous service, plus bank holidays.
• Employee staff discount.

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