sales support admin

Customer Service Administrator – Blackburn – £25,000 – Temporary to Permanent (9-Month Initial Contract)

Hours: 9:00am–5:00pm, Monday to Friday

We have an exciting opportunity to join this global manufacturing and supply company due to continued growth. This position is offered on a 9-month temporary contract with the opportunity to become permanent for the right candidate. They are looking for a professional, friendly and customer-focused individual with a good working knowledge of Excel.

You will be:

• Processing sales orders accurately onto the in-house system
• Setting up customer accounts and delivery details on the system
• Issuing information regarding products and stock to customers
• Monitoring stock levels, order deadlines and PODs
• Liaising with warehouse and supply chain teams to coordinate orders
• Updating and maintaining data on the CRM system
• Providing technical product knowledge to customers
• Producing management reports regarding sales activity
• Contacting new and existing customers to promote product ranges and discuss their requirements

You will have:

• A hardworking, professional demeanour
• The ability to learn new systems quickly
• A good working knowledge of Excel
• A strong commitment to delivering excellent customer service

You will receive:

• 23 days’ holiday plus Bank Holidays
• Pension scheme
• Free parking
• Regular social events
• Friendly, family-feel working environment

Please note: This role is initially offered as a 9-month temporary contract with the potential to become a permanent position.

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