Customer Delivery Driver – Knocknagoney Rd Extra

Availability Window

Sun 18:00‑22:00, Tue 19:00‑23:00, Thu 19:00‑23:00, Fri 18:00‑22:00.

Pay and Working Hours

Rate starts from £14.18 per hour.

Minimum of 16 guaranteed hours per week; may work as few as 12 hours.

Responsibilities

• Ensure van and trays are clean and organised.
• Keep back yard clean, tidy and free of rubbish, and pick up litter.
• Wash trays as part of the tray wash process.
• Load van as required and check the van for roadworthiness.
• Communicate with customers regarding changes to orders, offer refunds for unsatisfied items, and explain that no extra charges apply for substitutions.
• Deliver during the customer’s time slot, calling them before arrival if early.
• Call the store or centre if running 30 or more minutes late.
• Build relationships with colleagues to foster team spirit and improve customer experience.
• Act warmly and welcomingly with customers and colleagues, saying thank you.
• Respond quickly to changing customer needs and embrace change within the store.
• Share ideas with managers and colleagues for store improvement.

Qualifications

• Valid UK/EU/EEA driving licence (Full or Automatic) with at least 12 months of driving history and no more than 3 penalty points.

Age Restrictions

Applicants must be over 18 if the role requires working before 06:15 am or after 09:45 pm, or involves working in areas such as warehouse, drinks, counters, bakery, or driving.

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