UK Sales Assistant (Chain 1)

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Department: UK Retail

Location: Bakewell (BAK)

Compensation: £8.00 – £12.71 / hour

Contract: 6 hours minimum; must be available to work more if required, especially during peak periods; able to work weekend shifts and on short notice.

Key Responsibilities

Team Collaboration

• Work harmoniously with colleagues, fostering an inclusive and supportive environment.
• Actively participate in team discussions and problem‑solving, contributing innovative ideas.
• Share knowledge and skills to support and train new and existing team members.

Operational Excellence

• Assist day‑to‑day operations, ensuring compliance with policies.
• Accurately process transactions, handling various payment methods.
• Maintain clean, organized, and visually appealing sales floor.
• Stay informed about product features, promotions, and pricing to advise customers.
• Help set up and execute in‑store promotions and displays.

Customer Engagement

• Build strong connections with customers, understanding their needs and providing tailored solutions.
• Address inquiries and concerns promptly and professionally.
• Represent Mountain Warehouse brand with enthusiasm and professionalism.

Sales & Performance

• Work with team to meet and exceed sales targets.
• Support store management in identifying growth opportunities.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicators with friendly demeanor.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What’s in it for you?

• Monthly Bonus Scheme with achievable targets.
• 50% colleague discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
• 28 days annual leave, including bank holidays.
• Access to Employee Assistance Programme and a colleague hardship scheme.
• Generous colleague referral incentive.
• Auto‑enrolment pension scheme.
• A stable, successful and supported environment.
• Length of service awards.

You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

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