Lawn Care Technician: Outdoor Treatments & Customer Service

Responsibilities

• Maintain contact with the customer before a treatment is carried out to inform them when you will be attending (call ahead).
• Visit a number of designated customers on a daily basis to apply fertiliser and herbicide.
• Inform the customer before any work commences that you are there; if the customer is not available, continue with the treatment.
• At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out.
• Inform the customer of the next treatment date.
• Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required.
• Carry out essential Spring/Autumn machine work such as aerators, scarifiers and lawn top‑dressers using a variety of professional lawn‑care machinery.
• Perform aeration and scarification in a safe and professional manner, using regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste.
• Work in a team or alone on machine work which can be physically demanding; good general fitness is required.
• Maintain standards of all health and safety practices, as supplied by the company.
• Maintain a high level of cleanliness of the company vehicle and ensure all servicing is completed.
• Ensure a professional and smart appearance at all times.
• Carry out any necessary simple service calls as and when they arise.
• Carry out lawn analysis and quotations as required.
• Support business growth by speaking to potential customers and giving point‑of‑sale material as requested.
• Maintain and update stock reports when required.

Qualifications

• Have full UK driving licence for manual vehicles.
• Have excellent communication and customer‑facing skills.
• Have a passion for lawn care and want a job where you can work independently, outdoors and stay active.
• Be able to deliver top‑quality customer service.
• Have excellent organisation and time‑keeping skills.
• Have the right to work in the UK.
• Experience may include: maintenance worker, maintenance operative, caretaker, maintenance technician, maintenance assistant, maintenance engineer, maintenance supervisor, maintenance manager, facilities, grounds worker, health & safety, estates management, facilities management, gardener, postal services, delivery drivers, labourer, lawn care, landscaping, lawn technician, customer services, sales.

Salary and Working Hours

Starting salary: £26,645.00 + £2,000 OTE.

Annual salary reviews. Annual holiday allowance increase, up to 22 days plus bank holidays.

Hours of work: 8:00 am – 4:30 pm Monday to Friday (with overtime opportunities). Location of work: Truro, Cornwall.

Benefits

• Company van and mobile phone.
• New uniform annually.
• Paid training and qualification in the application of pesticides and chemicals.
• Ongoing training and development.
• Medical cash plan.
• Christmas shutdown.
• Free lawn treatments.
• Enhanced paternity & maternity pay.
• Company sick pay.
• 24‑hour employee assistance helpline.
• Store discounts at other retailers.
• Long‑service awards.
• Employee of the month awards.

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