Hospitality Receptionist – Guest Care & Upsell Focus

Company: Job Search Place Limited
Apply for the Hospitality Receptionist – Guest Care & Upsell Focus
Location: Dunkeld
Job Description:

Join Crerar Hotels – Where Passion Meets Hospitality!

Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As a Receptionist at Crerar Hotels

We are looking for someone who excels at creating fantastic customer experiences, with a professional appearance, excellent communication skills, and a strong phone manner. A can‑do attitude and experience in the hospitality industry will give you a strong advantage.

Your responsibilities will include delivering high-quality service, managing guest enquiries, answering calls, handling daily banking tasks, and working with hotel booking and CRM systems. With a quick learning ability and confidence in upselling the hotel’s amenities, you’ll play a vital role in ensuring our guests have a memorable stay.

Why Work with Us?

On top of the fantastic benefits below, we offer a salary/hourly rate of £13.52

Benefits

  • Wagestream – Get instant access to your earned wages when you need them.
  • YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
  • Echo – Our brand-new communications platform keeps you connected and engaged.
  • Career Development – We invest in our people with fantastic training and progression opportunities.
  • Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
  • Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates.
  • Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be Part of Something Special.

Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!

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Posted: June 6th, 2026