About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views.
With exciting developments ahead, there’s never been a better time to join us.
We are currently seeking enthusiastic, friendly and service‑focused individuals to join our Food & Beverage team. This is a varied and hands‑on role, supporting our restaurant, bar and events operations to deliver exceptional guest experiences.
Responsibilities
- Provide a warm and professional welcome to all guests.
- Deliver food and drink service across restaurant, bar and events.
- Ensure tables are set and service areas are maintained to a high standard.
- Support the team during busy periods, working efficiently and positively.
- Assist with bar service when required.
- Handle guest enquiries and requests with confidence and professionalism.
- Maintain cleanliness and presentation across all front‑of‑house areas.
- Work collaboratively with kitchen and wider hotel teams to ensure smooth service.
Requirements
- Previous experience in hospitality is preferred.
- A positive, friendly and proactive attitude.
- Strong communication skills and a professional manner.
- Ability to work well under pressure in a fast‑paced environment.
- Flexibility to work evenings, weekends and holidays.
- A genuine passion for delivering excellent customer service.
Benefits
- 100% shared tips.
- Full training.
- Rates of pay above minimum wage.
- Opportunities to grow and progress within our four hotels.
- Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool).
- Company Pension Contributions.
- The chance to participate in charity fundraisers and environmental initiatives.
- Staff rewards and parties.
Please note, we do not offer live‑in accommodation.
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