Location: United Kingdom – London; Southampton
Information Security Engineer
Role Overview
Information Security Engineer will assist in implementing and administering initiatives implemented by InfoSec, including security initiatives mandated by regulatory and compliance requirements. This position will be responsible for ensuring that regular housekeeping activities are performed to maintain and monitor processes and systems. The role ensures that both Corporate and Production services are managed according to company policies, processes, and compliance and regulatory requirements.
Key Responsibilities
- Create, manage, and respond to security incidents and conduct analysis in accordance with existing processes and company security policies
- Installation, configuration, and administration of information security tools such as, but not limited to, endpoint protection, SIEM, XDR, WAF, vulnerability scanners, and DLP
- Troubleshoot and resolve technical issues related to security tools and security processes
- Coordinate with third‑party vendors
- Assist with internal and external audits associated with regulatory and compliance requirements
- Provide formal notification to Information Security leadership when changes are planned that may impact the approved security posture of NICE CX or the associated certification and accreditation
- Review and recommend improvements to information security processes
- Ensure regular housekeeping activities are performed to maintain system integrity and monitoring
Qualifications
- Knowledge of basic information security principles and theories
- A minimum of 3 years working in IT and data networks
- A minimum of 3 years working in Security Operations
- Proven track record of solving problems
- Good organization and project management skills
- Advanced computer skills in desktop applications
- Possess excellent analytic skills including numbers, patterns, processes, and data flow
- Self‑starter who can function without constant oversight
Preferred Qualifications
- Proficient with Microsoft Applications
- Holder of COMPTIA Security+, CISA, CISSP, SSCP, CCSK, or related certification
- Knowledge of GDPR, PCI, SOC 2, FedRAMP, IRAP, and HIPAA compliance regulations
Job Conditions
- This job is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned
- This organization reserves the right to revise or change job duties as the need arises
- This job may require overtime, including nighttime, early morning, and weekend hours
- This job may require on‑call availability
Benefits
Learn more about the Benefits at NICE
Company Commitment
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
Requisition ID: 10994
Reporting into: Manager, Information Security, CX
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