Role overview
As a Senior Strategic Consultant on a 12-month fixed-term contract, you will own and manage a portfolio of 20 customers, acting as their employee benefits strategy expert. This role focuses on shaping benefits strategy, supporting renewals and upsell opportunities, and driving long-term customer value. You will work with a mix of mid‑market and enterprise customers across the UK, with some global exposure. You will be an individual contributor role with high autonomy, visibility and impact across Benifex.
Responsibilities
- Own and manage a portfolio of approximately 20 customers
- Lead strategic benefits conversations as part of the renewal and growth cycle
- Advise customers on market trends, benefits design and implementation of new market benefits
- Build trusted relationships with senior HR, reward and leadership stakeholders
- Identify and support upsell, cross‑sell and referral opportunities across Benifex offerings
- Collaborate closely with Customer Success, Sales, Product Development and Platform Delivery teams
- Create and contribute to thought leadership content, insights and customer‑facing materials
- Represent Benifex at customer meetings, workshops and industry events
What we are looking for
- Experience in employee benefits, reward or HR consulting
- Proven experience advising mid‑market and enterprise customers
- Strong benefits knowledge and ability to translate insight into clear strategy
- Strategic mindset with the ability to balance customer outcomes and commercial goals
- Confident, credible customer‑facing communicator
- Comfortable working autonomously and taking ownership of a customer portfolio
- Proactive, curious and innovative approach to problem solving
Bonus points for
- Experience working in complex B2B SaaS environments
- Exposure to global or multi‑country benefits programmes
- Familiarity with benefits technology platforms
Great benefits
- Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
- Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
- 25 days holiday plus local bank holidays
- Your birthday off
- Two half‑day wellbeing days
- Healthcare cash plan to cover the costs of day‑to‑day healthcare
- Employee Assistance Plan 24/7 365 support
- Income Protection (75%) and life assurance (4x salary)
- Referral bonuses
- Enhanced parental leave package – 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
- Work from Anywhere policy for 90 days
- Buy and Sell scheme for holidays
- £50 monthly allowance to spend on whatever you fancy, your very own Benifex card will be topped up at the start of each month!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are a proud member of the Disability Confident employer scheme.
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