Resident Liaison Officer

6 MONTH TEMP TO PERM OPPORTUNITY – PREVIOUS RLO EXPERIENCE REQUIRED

We’re Hiring: Resident Liaison OfficerLocation: Wirral (Bebington, Bromborough, Pensby, Heswall)Sectors: Social HousingProject Types: Retro-fit schemePay rate: 27-30k per year salary (dependant on salary)Duration: 6 month temp-to-perm

We are hiring for a temp-to-perm Resident Liaison Officer for our client in the Wirral. Previous experience as an RLO is preferred. The company is a retrofit decarbonisation construction company. Fuel expenses are paid and salary is dependant on experience. This is starting ASAP!

Duties of the Resident Liaison Officer include:

• Pre-entry visits and company inductions
• Collect tenancy agreement/approval forms
• Visiting tenants in their homes to advise them on when and what work is being carried out
• Act as the main point of contact and deal with any problems/queries that tenant may have
• Contacting neighbourhood housing associations and establishing working relations with them
• Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
• Attending and chairing tenant forum meetings to advise tenants of works being carried out
• Monitor customer complaints and resolve any potential issues
• Monitor customer satisfaction

Pay rate/info:

• 27-30k salary once perm
• Paid weekly every Friday

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