Operations Manager
Overall role and responsibilities:
- Monitoring and managing day‑to‑day operations of departments under control.
- Identifying areas for improvement to drive performance and business results.
- Control of purchase orders for glass, aluminium, major electrical, electronic and assembly parts; authorising, signing and approving as appropriate and in accordance with the company’s agreed sign‑off limits.
- Authorisation and dispute resolution of supplier invoices.
- Procurement of other company assets as required by the directors.
- Negotiating and agreeing pricing contracts for the above items and service contracts such as energy and waste under the control of the purchasing department.
- Develop and manage relationships with key suppliers, including site visits; identify new potential suppliers and perform supplier appraisal reports.
- Manage and control approved supplier list, issuing non‑conformance notices when performance or quality falls below acceptable standards.
- Analyse procurement statistics and write reports to assist the board of directors in understanding the state of the commercial purchasing marketplace.
- Assist the team in providing quality checking of glass as requested by production, glass QC and/or project managers in accordance with appropriate company/industry inspection criteria and standards.
- Forecast levels of demand for services and products to meet business needs; provide early warnings regarding stock and component shortfalls due to outside influences and market forces.
- Keep a constant review of stock levels to aid the above and identify obsolete and slow‑moving stock.
- Perform monthly, half‑yearly and yearly stock takes and report findings to the finance director.
- Help set and ensure agreed management targets and objectives are met for the department while setting and reviewing departmental budgets and managing performance against cost.
- Arrange training of departmental members to meet business requirements; ensure all staff under responsibility receive correct and adequate training that remains current and relevant.
- Measure staff performance including completion of company periodic assessments.
- Compose, review and improve departmental processes and procedures to meet company needs, including planning and controlling change.
- Ensure staff are familiar with processes and that they are followed accordingly for effective running of departments.
- Work with department heads and other senior managers to motivate and get the best performance from staff.
- Assist the operations manager to drive the business to maximise profits by optimising processes and minimising waste.
- Manage the glass database including updating manufacturer lead times and issuing progress reports to the projects team.
- Maintain the glass (assembly) module in the company OMNIS database (glass configurator).
- Sourcing and procurement of all outsourced bespoke steel requirements including specialist paint processes.
- Ensure the company is not exposed to undue risk or issue by actively participating in the company’s health and safety activities throughout premises and during staff visits to customer/vendor sites.
- Coach and monitor other staff members, identifying their training requirements.
- Any other duties as required to meet the needs/demands of the business.
This job description is only a summary of the typical functions of the job, it is not an exhaustive and comprehensive list of all the job responsibilities, tasks and duties.
Glazing Vision Group is an equal opportunities employer and is committed to building a diverse and inclusive team. We are proud to maintain an Equality, Diversity, and Inclusion policy (detailed in our employee handbook) which guides our selection processes. We welcome applications from all qualified candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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