Customer Success Manager – Early Careers SaaS (Hybrid)

GradBay is seeking a passionate Customer Success Manager to enhance client engagement and onboarding processes. This full-time hybrid role requires strong relationship management and technical skills to support client platform adoption and satisfaction.

As a trusted partner, you’ll lead client onboarding, provide training, and ensure a seamless experience. A degree in a relevant field is preferred, alongside communication and organisational skills. The position is based in Greater London, requiring 3 days in the office.

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