Support cutting‑edge research at the London Business School
As the Research Support Manager, you will use your resourcefulness, proactivity, and exceptional organisational skills to create an environment at the London Business School where quality research can thrive and grow. Sharing information, facilitating funding, and maintaining our information channels, you will play a key role in keeping us at the forefront of research excellence.
Responsibilities
- Delivery of high‑quality research support service.
- Development of processes to ensure compliance with sector requirements related to open access, research data management, and research integrity.
- Compliance with internal processes, funder regulations, and the broader higher education research landscape.
- Production of high‑quality reports to identify trends and issues.
- Projects delivered on time, on budget, and to high‑quality standards and targets.
- Development of relationships within and outside the team, with positive feedback from colleagues.
- Improvements to processes and procedures in the research support service.
- Provision of up‑to‑date and accurate financial information for internal funds.
Qualifications & Experience
- Experience in a comparable role, e.g., first point of contact for external grant funding within a university department.
- Experience with external funder grant application systems.
- Ability to work closely with faculty to identify their research ambitions and how to support them.
- Ability to persuade and influence to foster and maintain positive working relationships with faculty.
- Ability to adapt and change to accommodate differing research goals and day‑to‑day working needs of faculty.
- Previous experience with the research excellence framework (desirable).
- Ability to present numerical data and faculty publication output data in a variety of use‑friendly reporting formats to support operational and strategic decision making.
Benefits
- Generous annual leave of 27 days, plus extra between Christmas and New Year.
- Generous pension package with 14.5% employer contribution (in return for employee enrolment and contribution).
- Free onsite gym and swimming pool access.
- Ample professional development opportunities to support your career path.
- Enhanced cycle‑to‑work scheme.
- Wellbeing offering to support your physical, mental, and financial health.
- Up to 5 days paid emergency leave for staff with caring responsibilities for a family member, dependent, or friend who is ill.
Working conditions: We support Smart Working – a hybrid approach designed to help you achieve a healthy work‑life balance while delivering the best outcomes for your role and our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week. We operate with core hours – 10:00‑15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer protected time – a flexible, one‑hour slot within the working week dedicated to your learning and development, wellbeing, or focused quiet work.
Our commitment to driving inclusion and belonging: We are a globally reaching institution committed to creating tangible and sustainable change in driving inclusion and belonging within our School, education, and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
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