Quality Assurance Officer (Adults / Children’s)

Quality Assurance Officer (Adults / Children’s)

Are you passionate about ensuring highest quality standards within social care services? We are seeking a dedicated Quality Assurance Officer (Adults / Children’s) to join a reputable organization on a contract basis. This is an exciting opportunity to contribute to practice development, service improvement, and safeguarding within both adult and children’s social care.

Responsibilities

• Support the delivery of high‑quality social care services by gathering and analyzing data, facilitating feedback from service users, and driving continuous improvement.
• Conduct audits to identify areas for practice improvement and recognise what is working well.
• Constructively challenge poor practice while supporting practitioners in maintaining high standards.
• Ensure audit findings inform practice development initiatives.
• Arrange and facilitate learning forums based on audit outcomes to promote ongoing professional development.
• Prepare and present detailed reports for senior management and council members, confidently discussing findings and recommendations.
• Build strong working relationships with senior managers in the People Directorate to support practice development.
• Promote safeguarding and welfare of children and vulnerable adults in collaboration with the team.
• Uphold the council’s commitments to equal opportunities, data protection, and GDPR legislation.
• Perform any additional duties related to quality assurance as required, supporting a holistic approach to service improvement.

Requirements

• Experience in social care quality assurance, auditing, or practice review (preferably within children or adult services).
• Strong analytical and report‑writing skills.
• Confident communicator able to present findings effectively.
• Ability to challenge and influence practice constructively.
• Knowledge of safeguarding, data protection, and GDPR legislation.
• Proven ability to build relationships with senior stakeholders and facilitate learning forums.
• Commitment to safeguarding, equality, and continuous improvement in social care.

Benefits

• Competitive pay rate of £384.77 LTD inclusive of holiday pay (or £300 PAYE exclusive of holiday pay).
• Contracted position offering flexibility and diverse experience.
• Opportunity to make a real impact on service quality across social care.
• Supportive work environment with opportunities for professional development.

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