Hotel Tech Escalation & Incident Lead

Company: IHG Hotels & Resorts
Apply for the Hotel Tech Escalation & Incident Lead
Location: Burton upon Trent
Job Description:

IHG Hotels & Resorts is seeking a Hotel Technology Support Specialist to join their Early Life Support & Hotel Services Escalation team. In this role, you’ll manage hotel-facing technology escalations, ensuring smooth operations during product launches and ongoing service management.

A successful candidate will understand hotel operations, communicate effectively under pressure, and be proactive in resolving issues. Apply now to join a supportive team and make a difference in hotel technology!

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Posted: June 6th, 2026