Credit Controller

Credit Controller – Hammersmith, Greater London, United Kingdom

We are looking for a Credit Controller to join us in Hammersmith. The salary for this position is £30,000per annum.

Responsibilities

• Issue arrears letters and follow-up communications to tenants and landlords at scheduled intervals.
• Contact tenants via email and telephone regarding arrears and fees.
• Respond promptly to tenant and landlord queries.
• Notify branch directors and property managers of arrears at key stages.
• Coordinate discussions with landlords regarding legal action and progress rent insurance claims.
• Manage fee-chasing process, including letters and calls at scheduled intervals.

Qualifications

• Strong communication skills (written and verbal) for professional correspondence.
• Excellent organizational and time-management abilities to meet strict timelines.
• Attention to detail and accuracy in documentation.
• Ability to handle sensitive situations with diplomacy and professionalism.
• Proficiency in Microsoft Office and email systems.
• Previous experience in property management, lettings, or arrears handling is desirable.

EEO Statement

We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

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