Credit Controller (6209)

About the role

As a member of the Finance team, your role will involve dealing with all aspects of Credit Control. You’ll be working as part of a busy team, delivering a high standard of service to the business.

Key responsibilities

• Dealing with daily correspondence received by Credit Control;
• Attending regular aged debt reviews with Senior Credit Controllers;
• Logging all queries generated and dealing with any follow up action as required;
• Collecting aged debts as quickly and efficiently as possible as outlined in the Credit Control Policy;
• Maintaining a portfolio of aged debtors to ensure timely collection and effective management of matters;
• Updating systems with relevant commentaries to ensure records are kept up to date and actions are followed up;
• Chasing all allocated overdue debts by telephone, letter, and monthly statements to clients whilst liaising with Partners, Fee Earners and Team Assistants;
• Ad‑hoc duties to support the team as and when required.

Qualifications and experience

• Excellent attention to detail;
• A flexible and team‑spirited attitude;
• The ability to create and maintain good client relationships;
• Demonstrable working knowledge of Elite and ARCS systems (desirable);
• Demonstrable experience in Credit Control, specifically across B2B customers;
• Experience working in a law firm or corporate/regulated environment (desirable);
• The ability to work under pressure and to meet deadlines whilst maintaining a seamless service;
• Demonstrable experience working with Microsoft Office products (365, Outlook, Teams, Excel, Word);

Benefits

• 25 days holidays as standard plus bank holidays – you can buy up to 35 hours of extra holiday;
• Generous and flexible pension schemes;
• Volunteering days – two days of volunteering every year for a cause of your choice (fully paid);
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

Irwin Mitchell LLP is an equal opportunity employer.

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