Job Title: Experience Designer
Salary: £39,900 – £51,900
Location: Cambridge, UK – Hybrid (minimum 2 days per week in the office)
Contract: Fixed-term (18 months)
Hours: Full time, 35 hours per week
About the Role
As an Experience Designer, you’ll be the driving force in an innovative team that is always exploring new ways to transform the design of learning and assessment experiences for our customers globally.
We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
This role offers an exciting opportunity to join a passionate team of experience and service designers helping to make a difference to the people we serve.
Additional Responsibilities And Accountabilities Include
- Initiating, planning and executing design activities to provide deliverables from concept to implementation stages
- Leading user experience research projects, identifying and acting on findings
- Establishing and managing stakeholder relationships to ensure alignment of solutions with business strategies
- Demonstrating a human‑centred design approach in all aspects of work
- Contributing to the development of a highly collaborative and effective design team, aligning to and promoting our strategy
About You
- Enjoy solving design problems, putting the user at the heart of what you do to understand the best way to deliver delightful and intuitive experiences
- Highly collaborative and committed to helping others, with experience in leading complex experience and service design projects, designing digital solutions
- Effectively organising time to deliver work to agreed timeframes
- Comfortable working with unknowns, making recommendations and decisions to inform experiences
- Clearly presenting and communicating work to cross‑functional teams and different levels of seniority
- Building great relationships and managing stakeholders, fostering an inclusive environment that accommodates different working styles
Requirements
Minimum requirements: experience in leading complex experience and service design projects, managing stakeholder relationships, and delivering digital solutions within agreed timeframes.
Desirable Criteria
- Working in an Agile/Scrum environment
- Relevant UX training and certification
- Experience working in distributed and multi‑cultural teams
Rewards and Benefits
- 28 days annual leave plus bank holidays
- Private medical and permanent health insurance
- Discretionary annual bonus
- Group personal pension scheme
- Life assurance up to 4× annual salary
- Green travel schemes
We are a Disability Confident (DC) employer committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme’s Offer of an Interview commitment applies to applicants who opt in, disclose a disability or a long‑term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long‑term health condition.
Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Applications will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why Join Us
Joining us is an opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. By sharing our mission, you can inspire your own growth, development and progress in an environment that embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics and actively seek to employ people from a wide range of different communities.
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