National Account Manager Co-op & High Street
The Opportunity
We’re looking for an experienced National Account Manager to take ownership of key grocery and high street retail accounts within a fast-paced FMCG environment.
This role will play a key part in delivering ambitious growth plans, building strong customer relationships and driving commercially effective Joint Business Plans across a branded portfolio.
You’ll work cross-functionally with internal teams including Category, Demand Planning, Finance and Marketing, while acting as a trusted commercial partner to your customers.
Key Responsibilities
- Deliver against sales, profitability and market share targets across key retail accounts
- Effectively manage trade investment, making commercially sound recommendations to improve ROI
- Support the launch and ongoing management of new products, brands and categories
- Lead cost price increase discussions in line with business requirements
- Build and deliver customer Joint Business Plans aligned to wider company objectives
- Create commercially viable, insight-led plans that drive growth and strengthen customer partnerships
- Analyse performance and adapt plans where required to maximise results
- Build detailed bottom‑up forecasts at SKU level and manage full account P&Ls
- Ensure plans are delivered within retailer timelines and internal sign‑off processes
- Deliver distribution targets for new product launches and support wider category growth initiatives
- Partner closely with Category teams to deliver insight‑led recommendations and become a trusted category partner
- Ensure promotional activity aligns with wider commercial strategy while challenging where appropriate
- Maintain strong forecasting accuracy and effectively manage risks and opportunities
- Lead regular forecasting and demand planning reviews with internal stakeholders
- Build strong relationships across buying, finance, supply chain and shopper marketing functions
- Develop and manage effective customer contact strategies
- Establish trusted partnerships with key commercial stakeholders
- Challenge constructively while maintaining strong working relationships
- Respond quickly and effectively to customer needs and issues
- Share best practice internally and contribute positively to wider team success
About You
- Proven experience operating at National Account Manager level within FMCG
- Strong experience developing and managing Joint Business Plans
- Excellent commercial and numerical capability
- Strong relationship‑building and communication skills
- Proactive, organised and solutions‑focused
- Comfortable influencing cross‑functionally across multiple teams
- Able to thrive in a fast‑paced, entrepreneurial environment
- Resilient mindset with a strong focus on delivering results
- Passionate about brands, customers and driving growth
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation.
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