Russell Publishing has an exciting new role for a Lead Generation Fulfilment Manager to join and manage the end-to-end solution delivery for Lead Generation activities ensuring excellent customer experience across all brands.
The ideal applicant will have 3 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
The Role:
- Develop lead generation programmes tailored to client briefs, industry verticals, ICPs and TALs
- Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
- Manage and work with external vendor/partners to ensure successful delivery of each campaign type
- Develop/ source platform solutions to support business model and efficiencies
- Ensure processes, communications and reports are quality controlled
- Support client retention and upsell opportunities through analysis of performance and continual improvement
- Develop and maintain knowledge of vendor/ partner strengths in relation to market sectors the business operates in
- Maintain accurate records on all relevant systems
- Drive the timely delivery of each campaign
- Manage and work with Lead Generation Co-ordinator to deliver campaign activity.
Keys Skills and Experience:
- 3 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
- Experience working with multiple vendor contracts and SLAs
- Knowledge of Lead Generation and ABM strategies
- Experience delivering campaigns using external databases alongside owned media
- Solution-driven with sound commercial awareness.
- Excellent communication and stakeholder management skills.
- Self-motivated, proactive, and able to manage multiple projects simultaneously.
- Experience working across multiple brands or industry sectors.
- Familiarity with content management systems (CMS) and CRM platforms.
Company Benefits:
We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.
Other benefits also include:
- Hybrid working (2 days in the office)
- Pension contribution
- Free car parking
- Benefits platform with discounts, wellness and engagement tools
- Christmas closure
- Company events
Application:
Due to the nature of our location (TN16 1NU), applicants will require their own vehicle to travel to work.
About Us:
Russell Publishing is a leading multimedia company delivering business content, insights and events worldwide across 5 brands: New Food Magazine, European Pharmaceutical Review, Drug Target Review, Global Railway Review, and International Airport Review. We pride our business on putting our people first, enabling innovation within our service & product and continuous improvement – personally, professionally and across our services. Russell Publishing believes in equal opportunities, and we encourage inclusion and diversity. Russell Publishing is a multimedia company delivering b2b content & events worldwide. We put our people first, enabling innovation & continuous improvement – personally, professionally and across services. We believe in equal opportunities, inclusion & diversity.
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