Warehouse Operations Manager

Warehouse Operations Manager

Location: Kent

Contract Type: Permanent

Salary: £50,000 to £60,000 (dependent on experience) + bonus and benefits

Company Overview

Our client is a forward-thinking company dedicated to redefining warehouse operations through performance, quality and efficiency. Operating in a fast-paced environment, they prioritise developing talent internally and supporting their leaders’ growth. The organisation fosters a collaborative, supportive culture where team members are empowered to progress and develop their careers, with clear pathways for advancement and investment in professional development.

Responsibilities

• Lead and manage all inbound operations, including goods-in, good out, deliveries and stock movement with accurate booking and SLA adherence
• Inspire, coach and develop warehouse team members, fostering a safe, engaged and high-performance working culture
• Maintain robust quality control standards across all inbound and warehouse processes
• Partner with other departments to ensure smooth operational flow and exceptional customer outcomes
• Drive continuous improvement initiatives to enhance efficiency, productivity and service levels
• Monitor and analyse operational performance metrics, taking action to achieve and exceed targets
• Ensure stock accuracy and replenishment processes are maintained to support operational demand
• Support resource planning to meet changing business volumes and priorities

Requirements

• Proven experience managing teams in a fast-paced warehouse environment
• Exceptional leadership and people management skills with strong communication abilities
• Solid understanding of people management processes including absence and performance management
• Strong organisational and multitasking abilities with a commitment to accuracy, quality and safety
• Experience with Warehouse Management Systems (WMS) is preferred
• Forklift certification is advantageous

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