Customer Services Administrator

Customer Services Administrator – Severn Beach BS35, Bristol

The rewards

• £26,000 per annum
• 33 days holiday including bank holidays
• Bonus
• Pension
• Health plan
• Eye care
• Employee share purchase plan
• On-site parking
• Career progression and training opportunities
• Full training provided
• Staff events

Hours

• Monday to Friday, 09:00am–17:30pm
• Permanent position

The role of Customer Services Administrator

• Handling client and customer calls and processing orders
• Inputting order information and checking inventory records
• Producing inventory reports via internal system
• Raising client invoices
• Liaising with transport companies to arrange UK-based pick up and delivery of products
• Providing warehouse staff with order information to prepare for dispatch
• Email and telephone correspondence with clients

The ideal Customer Services Administrator

• Administrative background
• Proficient in Microsoft Office and confident picking up new packages
• CRM system experience — beneficial, though full training provided
• Experience in warehouse, stock, sales, or transport administration — ideal

You will be working in a modern, purpose-built office as part of a team of 7 within a global freight forwarding business operating 350 offices worldwide.

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