About the job
We are looking for a Student Adviser to join our Advice team, helping students navigate challenges and make the most of their time at UAL. You’ll offer one-to-one and group advice on a range of academic (including appeals, academic misconduct, complaints and extenuating circumstances) and housing issues, signposting students to other useful services when needed. Sometimes you’ll act as an advocate for students in university meetings or help them put together a strong case to get the outcome they’re hoping for.
You’ll also play a big role in our outreach by running drop-ins, creating resources and delivering activities to raise awareness of our services across various sites. In addition you’ll contribute to service improvements, research projects as well as working with our student leaders on specific projects. It’s a varied role where no two days are the same while making a real difference to students’ lives.
Who are we looking for?
You’ll be a great communicator who can explain complex regulations in a clear, friendly way. We’re looking for someone who’s approachable, empathetic, and committed to supporting students with experience giving advice or providing welfare or support services. You’ll need to be organised to manage a busy caseload, staying calm under pressure and handling sensitive information with confidentiality. Knowledge of housing or academic advice is a big plus and an understanding of the issues facing students in higher education will help you hit the ground running. Most importantly, you’ll be someone who genuinely cares about inclusivity and work to ensure that every student feels heard, respected and supported.
JOB PURPOSE
- Providing 1:1 and group advice to students on areas including but not limited to academic issues, housing and general sign-posting.
- Coordinate Advice Service’s College outreach programme.
- Contribute to the Advice Service’s strategic and operational planning.
- Provide occasional support for student officers on specific projects in line with plans.
Check our website for the JD & PS – https://www.arts-su.com/union/jobs/careers/
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week – we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) – 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
Job application timeline
- Closing date:7th June 2026
- Intended Interview date:25th and 26th June 2026
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