Customer Assistant – Food – Meadowhall

Work Pattern

• Week 1: Mon 06:00-12:00; Wed 06:00-12:00; Fri 06:00-12:00; Sat 14:00-22:00
• Week 2: Sun 13:00-21:00; Tue 12:00-18:00; Wed 06:00-12:00; Fri 16:00-22:00

Overview

Join M&S as a Customer Assistant in our Food section, where you’ll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

Responsibilities

• You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
• Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
• In a high-pressure environment, you’ll stay sharp, fast, and focused when the store is busiest, and go above and beyond to serve, sell, fill and help drive growth in sales.
• Utilise digital tools, such as the Sparks and in-store devices, to enhance the customer experience and ensure customers get the products they want when they need them.
• Collaborate as part of a team to contribute to a positive, high-energy environment and deliver a seamless customer experience.
• Be flexible and ready to work across various areas of the store to adapt to changing demands.

Qualifications / Requirements

• Customer-focused mindset with ability to deliver five-star service.
• Digital confidence and ability to use in-store devices.
• Strong team player with ability to work in a fast-paced retail environment.
• Flexibility to work across different store areas and shifts.

Notes

This is a frontline role with opportunities for growth.

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