Job Introduction
Position: Support Worker
Location: 1 William Street, Fenton, Stoke-On-Trent ST4 2JG
Contract: Permanent
Hours: 35 hours per week
If you are looking to build a meaningful career rather than just finding your next job, we would love to hear from you!
At William Street we provide a diverse range of care to individuals with learning and physical disabilities along with safety, security and reassurance. Our vibrant communities thrive on connection and joy, offering activities tailored to what our residents love most. Here at William Street, rated ‘Good’ by CQC, we offer community access such as visits to cafes and lunches out, day trips, bingo, exercise classes in the local community centre and internal exercise sessions. We support up to 6 individuals, both males and females, with everyday support including personal care, meal time support, medicine administration, managing finances and budgeting, specified SALT recommended diets, supermarket shopping and special visits.
Values and Behaviours
- Caring – Placing individuals at the heart of the care, ensuring services are delivered with empathy, dignity, respect, inclusivity and integrity at all times.
- Compassion – Requires a level of consideration, patience, empathy and understanding towards others’ situations.
- Communication – Always listen carefully, speak to people and act in a way that the person can understand.
- Courage – Not to be fearful of trying new things to improve the quality of care and raise concerns proactively.
- Commitment – Provide a positive environment, with flexibility and a proactive approach to our customers’ needs, working collaboratively with colleagues and being accountable for providing services that make a positive difference to people’s lives.
Responsibilities
- Provide personal care and support to up to six service users, ensuring dignity and respect.
- Assist with meal time support, medication administration and dietary requirements.
- Help with budgeting, managing finances and organising supermarket shopping.
- Plan and support day trips, community activities and internal exercise sessions.
- Maintain a safe, secure and reassuring environment for all residents.
- Actively support individuals with their learning and physical disabilities.
Benefits
- Continuous professional development with training, coaching and mentoring.
- Enhanced maternity, shared parental and adoption leave.
- Free onsite parking.
- Paid Carer’s leave.
- Access to comprehensive training platform.
- Discounted tickets to popular destinations.
- Blue Light Discount.
- Employee Assistance Programme.
- Cycle to work scheme.
Enhanced DBS Check required.
Terms and Conditions are subject to review and may be amended from time to time; any changes to benefits advertised will be discussed during offer and onboarding.
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