Audio Transcription Coordinator

Can you recognise the sound of a good reading voice? Do you delight in life giving content which helps people encounter Christ? Are you skilled in audio editing?We are seeking a coordinator to oversee volunteers in producing quality audio for our blind and partially sighted clients. If this sparks interest, read on!

• What’s involved? – Transcribing books, magazines and newsletters into audio with the help of volunteers.
• What’s required? –An appreciation for quality sound, skill in audio editing and an ability to manage others.
• What’s the commitment? – 30 hours/week

NOTE: This role is for UK residents only. Attendance at Torch House will be required at least four times per year for staff days.

Position Type:

Staff

Band S4, £29,746 pro rata (FT – 35 hours)

Hours:

30 hours/week

Holiday:

25 days a year plus bank holidays, pro rata

Team:

Technical Services

Location:

Home, Hybrid or Market Harborough

Role requirements

As Audio Transcription Coordinator you will be responsible for the production of all resources in the medium of Audio.

Transcription responsibilities will include:

• Coordinating the production of audio books, magazines, Torch literature and daily Bible reading notes in appropriate formats to a high-fidelity audio quality
• Ensuring that date specific material is made available in accordance with the transcription schedule; other material to be produced in a timely manner in line with Torch communications schedule and our Business As Usual policy
• The selection, training and ongoing supervision of audio volunteers – transcribers, editors and proof-readers
• The onboarding, training and supervision of authors who record their books for Torch
• Zoom Groups – managing participants & playback of audio, videos etc.
• Continual development of the Text to Speech (TTS) service
• Such other duties as may be reasonably required to ensure a good Audio Transcription Service

General

• Promote the good name of Torch at all times
• Assist in the promotion of Torch, such as through exhibitions and conferences, as agreed by the Chief Executive
• Participate in at least one annual in person work with Torch clients, such as Torch Together Holidays, Coffee Mornings or Fellowship Group meetings

Person Specification

Christian Commitment

• There is a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010, due to the nature of the role within the Christian ministry of Torch Trust
• A committed and practising Christian, able to actively support and contribute to the Christian ethos, vision and ministry of Torch Trust
• Agreement with the aims, values and Statement of Faith of Torch Trust
• Willingness to uphold and model the Christian ethos in all working relationships

Experience and Knowledge

• Experience of coordinating projects and delivering work to deadlines
• Experience of recruiting, training or supervising staff or volunteers or contributors
• Good IT skills, including Google, Microsoft Office and confidence using online platforms such as Zoom
• Awareness of, or willingness to learn about, assistive technologies and accessible audio formats (including TTS)

Skills and Abilities

• Excellent organisational skills with the ability to manage multiple priorities effectively
• Strong attention to detail and commitment to high-quality output
• Ability to produce consistent, high-standard audio resources
• Confident communicator with strong interpersonal skills
• Ability to train, support and motivate volunteers and contributors
• Able to build effective working relationships with a range of stakeholders (staff, volunteers, authors and external partners)
• Able to work independently and collaboratively as part of a team
• Strong problem-solving skills with a proactive and flexible approach

Personal Qualities

• Warm, approachable and people-focused
• Reliable, conscientious and committed to seeing tasks through
• Creative and open to developing new ideas and improving ways of working
• Sensitive and empathetic when working with people with sight loss
• Calm under pressure and able to manage competing deadlines
• Commitment to continuous improvement and maintaining high standards

Safeguarding

• Commitment to safeguarding and promoting the welfare of vulnerable adults and children and willingness to undertake safeguarding training and adhere to all relevant organisational policies and procedures
• Experience of working within a Christian ministry or charity environment
• Experience of working with people with sight loss
• Experience of managing online groups or communities (e.g. Zoom-based groups)
• Knowledge of copyright, licensing and rights management in audio production
• Experience of working with assistive technology or accessible media formats
• Experience of contributing to service development or implementing new technologies (including TTS systems)
• Experience of coordinating complex workflows involving multiple contributors
• Proven experience in audio recording, editing and production, ideally including spoken word or audiobook content
• Good understanding of audio production processes, including editing, mastering and quality control
• Understanding of accessibility needs for people with sight loss

Contract and Work Pattern

This is a permanent contract of 30 hours per week. The working pattern will be agreed with your Line Manager.

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