Main area Community Matron – Virtual Ward Grade NHS AfC: Band 7 Contract Permanent Hours Full time – 37.5 hours per week (or part-time pro-rata) Job ref 381-CT-7876073-A
Site SWB NHS Trust – Sandwell Council House Town Oldbury Salary £49,387 – £56,515 per annum Salary period Yearly Closing 25/06/2026 23:59
Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.
Job overview
Job overview
This job opportunity seeks passionate and community-oriented individuals to join the Virtual Ward Team as Band 7 Community Matron. The position emphasises admission avoidance through rapid response assessments and hospital-at-home interventions, providing patients with alternatives to hospital admission. The service runs from 8am – 8pm which will be required of you to cover.
Key Responsibilities:
- Collaborate with the UCR, Integrated Front Door, and Home-Based Intermediate Care multidisciplinary teams (MDTs) to deliver effective interventions.
- Oversee patient care, ensuring a holistic approach to meeting the needs of patients within their homes.
- Support from a broad team, including Consultants, GPs, Advanced Clinical Practitioners (ACPs), and the Integrated Care Service (iCares), which spans across Sandwell Community.
- Contribute to rehabilitation, case management, and admission avoidance strategies.
This role presents an exciting chance to utilise your leadership and clinical expertise in shaping the future of our evolving community services. With a focus on integrated care, you will play a pivotal role in ensuring patients receive comprehensive support in the comfort of their homes.
If you are creative, community-focused, and ready to make a significant impact on patient care, we encourage you to apply!
Please note this role will primarily be based at the Sandwell Council House.
Main duties of the job
Main Responsibilities:
Caseload Management: Maintain ongoing responsibility for a caseload of patients requiring complex chronic disease management, ensuring continuity and quality of care.
Cross-Sector Collaboration: Operate across both primary and secondary care services, bridging the gap between different levels of healthcare to provide comprehensive patient support.
Admission Avoidance: Actively work within healthcare services to facilitate admission avoidance, implementing strategies to manage patient conditions effectively at home or in the community.
Non-Medical Prescribing: Utilise non-medical prescribing skills to manage and prescribe medication for patients, enhancing treatment options and ensuring timely therapeutic interventions.
Avoiding Unnecessary Hospital Admissions: Implement strategies to manage patient conditions effectively in the community, reducing the need for hospital admissions whenever possible.
This role requires a combination of clinical expertise, leadership skills, and a proactive approach to patient care, aimed at delivering high-quality services and supporting the evolving needs of the community.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
Detailed job description and main responsibilities
See the attached Job Description and Person Specification for full details of what this role entails
Person specification
Other
- UK Driving Licence and Access to Own Vehicle for Work Purposes
Qualifications
- Health related Degree
- Health related Diploma or equivalent
- NMC First Level Registered Nurse of Health Professions Council Registered Practitioner
- Registered Independent/Supplementary
- Prescriber or willing to work towards qualification
- Post basic accredited qualification relevant to Long Term Condition (LTC) management or experience of working with patients with a LTC
Experience
- Relevant experience in care of patients with long Term Conditions
- Community Nursing experience
- Experience of service development
- Experience of working across traditional health and social care boundaries
- Experience of team working
- Experience of providing care to patients in their own home
- Experience of assessing, planning and evaluating episodes of patient care
- Experience of working in diverse communities
- Experience of managing a caseload
Leadership
- Organise and prioritise own and team workload
- Line manage and deploy staff effectively to meet service needs
- Able to respond to interruptions in work patterns in response to service needs
- Able to cope working in a stressful, hostile or highly emotive environment with patients and carers of patients presenting with disabilities, chronic or terminal conditions, including those with limited recovery potential.
- Able to deal sensitively with patients with high levels of anxiety/aggression caused by pain, dementia, sedation, limited mobility or who are unable to accept rehabilitation outcomes.
- Able to deal with situations involving conflict and dispute and disciplinary matters
The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) are actively working in partnership to deliver a collective vision focused on providing better, faster and safer care to the population of the Black Country and beyond.
To support this vision, we are (where appropriate and safe to do so) actively looking at new models of care which:
Better protect elective / planned care service delivery across the system by organising on a ‘hot and cold’ arrangement
Consider the optimal use of resources through consolidation and specialisation, and
Seek to reduce unwarranted variance, level up / standardise care through a ‘Networked Service Solution’ approach across the four sites
Against this context, although this post is hosted by Sandwell & West Birmingham NHS Trust, there may be an expectation to work flexibly across the four partner Trusts to better meet patient and service needs.
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Healthcare services have a significant impact on the environment. We are committed to embedding sustainable practices. We expect all colleagues to support the delivery of our Green Strategic Plan and to drive positive changes in their department by joining ourGreen Impact programme.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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