Customer Reception Centre Advisor

Main duties of the job

• The post holder will work closely with clinical scientists, technologists, and other healthcare professionals.
• Document and maintain accurate records of work carried out on imaging equipment in the management database.
• Book jobs for QA surveys.
• Manage departmental documentation and handle correspondence (email and phone).
• Manage and procure items required by section staff and dispatch/receive equipment used by the section staff.
• Carry out minor repairs and checks on equipment items as agreed with the team lead.
• Primarily based at LGI but involve work at other LTHT sites.

What you will bring to the role

• Work in a team jointly responsible for supporting technical and scientific staff.
• Schedule visits to equipment, ensure spare parts availability, book incoming jobs, communicate work to appropriate team members, and accurately attach external servicing requirements to the equipment management database.
• Manage and procure a stock of spare parts for repair and service work on a broad range of imaging equipment.
• Accept incoming items for service or repair, enter details into the equipment management database, and add to the appropriate team member’s job queue.
• Manage the goods inward area for the department, check delivery notes and box contents, and accept or reject items as necessary (both spare parts and new imaging equipment).
• Maintain the equipment inventory database, register new equipment, assemble trolleys and stands, and record work performed.
• Carry out initial commissioning and acceptance testing on a limited range of new equipment.
• Pack and protect imaging and test equipment sent out of the department via a carrier.
• Carry out minor repairs and checks on equipment items as agreed with the team lead.
• Propose changes to operational policies that impact the area.
• Write technical procedures for the area.

Contact for more information: Rehan Ramzan, Advanced Clinical Technologist (non-ionising), rehan.ramzan@nhs.net, 0113 3923486.

We reserve the right to close this advert early if we receive a high number of suitable applications.

#J-18808-Ljbffr…