Overview
Primary Outreach Support Workers (x4). Permanent, Term Time Only +2 weeks, full time. Required to start September 2026. Based across County Durham and The Woodlands provisions.
Responsibilities
- Support schools where concerns are emerging around behaviour, engagement, emotional regulation or relationships
- Help schools identify barriers and develop practical strategies to improve outcomes for pupils
- Model relational, regulation-focused and restorative approaches in live school environments
- Support staff confidence and practice through coaching, collaboration and problem-solving
- Deliver targeted intervention work with individual pupils where appropriate
- Contribute to reintegration planning and wider early intervention work across the county
This role involves working directly with schools, staff, children and families to help children remain settled, included and successful in their mainstream placements wherever possible. It is about early intervention, strong relationships and practical support.
Requirements / Who we are looking for
- Has significant experience working with primary-aged children
- Has experience supporting children with social, emotional and behavioural needs and/or SEND
- Understands behaviour as communication and can use relational and regulation-focused approaches in practice
- Can work collaboratively with school staff, families and professionals
- Is reflective, solution-focused and able to remain calm under pressure
- Can work independently across a range of school settings
- Holds a full UK driving licence and has access to a vehicle
Experience within alternative provision, outreach work or supporting pupils at risk of suspension or permanent exclusion would be beneficial.
About The Woodlands
The Woodlands is County Durham’s specialist provision for children and young people who are permanently excluded, at risk of exclusion, or unable to access mainstream education for a range of reasons. Alongside our onsite provision, we work in partnership with schools across the county to provide outreach and early intervention support. Our primary provision is growing rapidly in response to increasing need across the county, alongside the continued development of our outreach and early intervention offer. We are committed to relational practice, inclusion and helping children feel safe, successful and able to learn.
What we offer
- A supportive and experienced staff team
- Opportunities for ongoing professional development and training
- The chance to help shape and develop an expanding outreach service
- Meaningful and rewarding work supporting children, families and schools across County Durham
- Mileage expenses for travel undertaken as part of the role will be reimbursed in line with council policy
Additional information
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
For an informal discussion about the role or to arrange a visit, please contact Katie Marsh on 01740 656040.
Please see the accompanying application form and supporting documents for further information.
Calculation of term time only plus two weeks’ pay
Term time only plus two additional weeks’ pay is calculated on the basis of the following:
- Number of ‘teaching’ weeks – 38 weeks
- Public (bank) holidays – 1.6 weeks (8 days)
- Two additional weeks, inclusive of CPD – 2 weeks
- Individual leave entitlement – 5.4 weeks (27 days) or 6.4 weeks (32 days) depending on service
Individual leave entitlement is calculated on the length of continuous service. Employees with less than 5 years’ service will receive 27 days annual leave. Employees with more than 5 years’ service will receive 32 days annual leave.
Calculation examples for pay weeks:
- Less than 5 years’ service: 40 weeks (term time plus 2) + 27 days (annual leave) + 8 days (public holidays) = 47 weeks’ pay, paid in 12 equal monthly instalments
- More than 5 years’ service: 40 weeks (term time plus 2) + 32 days (annual leave) + 8 days (public holidays) = 48 weeks’ pay, paid in 12 equal monthly instalments
We are committed to safeguarding and promoting the welfare of children and young people and, if successful, you will need to apply for an enhanced DBS disclosure.
As a disability confident employer, we are committed to employing disabled people and people with health conditions making reasonable adjustments to support disabled applicants when required.
Closing date for applications is Sunday 14th June 2026. Interview date: Thursday 25th June 2026.
Contact & Location
The WoodlandsBroom Road, FERRYHILL, Co Durham DL17 8AN
Tel: 01740 656040Email: contactehn@woodlandsdurham.net
#VPRS/161
Company: Durham County Council
Salary: £32,597- £36,363
Location: Ferryhill, Durham
Sector: Health and Social Care
Sector: Social Care
Job Role: Support Worker
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