Primary Outreach Support Worker

Company: Durham County Council
Apply for the Primary Outreach Support Worker
Location: Ferryhill
Job Description:

Primary Outreach Support Workers (x4)

Permanent, Term Time Only +2 weeks, full time. Required to start September 2026. Based across County Durham and The Woodlands provisions.

Are you passionate about helping children stay engaged in school and succeed within their communities? The Woodlands is seeking four Primary Outreach Support Workers to join our growing outreach team. This is an exciting opportunity to work alongside primary schools across County Durham, supporting children whose engagement, behaviour, emotional regulation or relationships in school are becoming barriers to learning.

Responsibilities

  • Support schools where concerns are emerging around behaviour, engagement, emotional regulation or relationships
  • Help schools identify barriers and develop practical strategies to improve outcomes for pupils
  • Model relational, regulation-focused and restorative approaches in live school environments
  • Support staff confidence and practice through coaching, collaboration and problem‑solving
  • Deliver targeted intervention work with individual pupils where appropriate
  • Contribute to reintegration planning and wider early intervention work across the county

Qualifications and Experience

  • Significant experience working with primary aged children
  • Experience supporting children with social, emotional and behavioural needs and/or SEND
  • Understanding of behaviour as communication and ability to use relational and regulation-focused approaches in practice
  • Ability to work collaboratively with school staff, families and professionals
  • Reflective, solution-focused and able to remain calm under pressure
  • Ability to work independently across a range of school settings
  • Full UK driving licence and access to a vehicle
  • Experience within alternative provision, outreach work or supporting pupils at risk of suspension or permanent exclusion beneficial

Requirements

  • English speaking skills: ability to converse at ease with customers and provide advice in accurate spoken English

Benefits

  • A supportive and experienced staff team
  • Opportunities for ongoing professional development and training
  • The chance to help shape and develop an expanding outreach service
  • Meaningful and rewarding work supporting children, families and schools across County Durham
  • Mileage expenses for travel undertaken as part of the role will be reimbursed in line with council policy

Employer

The Woodlands is County Durham’s specialist provision for children and young people who are permanently excluded, at risk of exclusion, or unable to access mainstream education. We work in partnership with schools across the county to provide outreach and early intervention support.

We are committed to safeguarding and promoting the welfare of children and young people and, if successful, you will need to apply for an enhanced DBS disclosure. As a disability confident employer, we are committed to employing disabled people and people with health conditions, making reasonable adjustments to support disabled applicants when required.

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Posted: June 7th, 2026