Receptionist required for a busy, friendly, doctorssurgery in Edgware.
Hours of work: –
Monday – Friday 2pm – 7pm
25 hours per week, but you may be asked to do additional hours to cover absence.
Pay is £12.71 perhour.
Please note thatthe successful candidate will need to start as soon as possible. When applying pleasestate your notice period that you have with your current employer.
Main duties of the job
To answer generalenquiries in person and over the phone.
To process repeatprescription requests.
Respond to allqueries and requests for assistance from patients and other visitors
Book transport whenneeded
Ensure reception andwaiting areas are neat and tidy
Ensure totalfamiliarity with all appointment systems in effect
Book appointmentsand recalls
Answer external andinternal telephones promptly
Receive and makecalls as required. Divert calls and take messages as appropriate.
Ensure that thesystem is operational at the beginning of the day
To receive andaccurately record messages for GPs, nurses and any other staff
To deal with patientrequests for test results
Management ofmedical records
Documentation management
To act as chaperone on occasions for the doctors or nurses.
To attend training when organised by the Practice Manager
To attend meetings when necessary
Any other duties appropriate to the grade
About us
We are a large highachieving friendly, teaching GP practice based in Edgware comprising:
6 partners
2 GP registrars
3 Administrators
1 Secretary
Job responsibilities
Management of appointment system
Operation of telephone system
Medical records management
Document management
Chaperoning
Comply with Information Governance, Data Securityand other protocols
Person Specification
Location
- Lives in the Edgware area
Experience
- Good written and verbal communication
- Experience of working as a medical receptionist – 1 year minimum.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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