Overview
Casual Recovery Worker
Location: NorthamptonWorking Hours: 37 hours per week (shifts will equate to 37 hours per week over the year)Contract Type: CasualSalary: £13.65 per hour
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
About the service
Willow house is a mental health crisis recovery house. We offer support for those in crisis from a range of 3-7 days. We are a seven bedroom facility, with 24 hour staffing. Day staff work in a shift pattern of earlies, days and lates. Waking night staff cover a ten hour period. The people we support are central to everything we do. Each person who uses our services is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day.
Responsibilities
- Assist people using our services to:
- Manage and improve their own physical and mental well-being
- Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions
- Live more fulfilling lives and develop new meanings and purposes
- Take control over their life, through their own choices and decisions
- Ensure the safe running of the service:
- Assess resident wellbeing and welfare on an ongoing basis
- Keep our service compliant with legal regulations
- Provide a safe, respectful environment
- Keywork: Oversee your own caseload of sessions and focus on the person’s individual needs, choices and aspirations, rather than diagnostic labels
- Work with individuals to develop agreed, meaningful and achievable person-centred plans with positive outcomes that meet the individual’s aspirations
- Complete a range of activities during and around sessions
- Ensure positive risk assessments are created and implemented in line with our policies and procedures
- Signpost people we support to other services for additional support
- Maintain the health and safety of the building
- Support the team with daily planning
- Manage your own workload: plan and carry out your core areas of responsibility
- Complete accurate and timely computerised records via our database
- Liaise with external agencies (e.g., community mental health teams, multi-disciplinary teams and carers)
- Build relationships and project a positive image of the service
- Monitor and manage your own wellbeing through debriefing and discussions with your manager and colleagues
- Keep up to date with organisational developments
Qualifications and skills
- Ability to communicate effectively at all levels
- Ability to respond compassionately to sensitive and complex issues
- Able to motivate, support and advocate for people using services
- Able to work effectively unsupervised and as part of a team
- Able to keep good and accurate records
- Ability to plan and prioritise workload
- Good interpersonal and listening skills
- Able to demonstrate personal and professional integrity
- Able to work under pressure
- Good IT skills, including Word, databases and email
- Able to work flexibly to meet the needs of the Service and people using services
- Able to participate in a 24 hour/7 day week shift rota, undertake on-call duties and stay away from home at night
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme. Adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click Apply via company website to view the full job description and submit your application. Note that the closing date may be adjusted if high numbers of applications are received.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card and other partner discounts
- Free will writing service and wellbeing initiatives
Closing Date: 2026-06-08
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