About us Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.
The Greenbank Hotel is searching for a Porter; the ideal candidate will play a crucial role in maintaining the cleanliness and organisation of our facilities while providing exceptional customer service.
Job Role
As a Porter at The Greenbank Hotel, you will be a key member of the front-of-house team, helping to ensure smooth operations and an outstanding guest experience. We are seeking applicants who pride themselves on attention to detail, with a passion for exceeding guest expectations.
Responsibilities
- You will be able to work confidently as part of a team and individually.
- You will have stamina and a positive outlook towards your role.
- Flexible with the hours and shifts you will work. This includes evenings, weekends and bank holidays.
Key Skills
- GCSE Maths and English
- Portering experience preferred but not necessary
- Excellent personal presentation
- Must be reliable and punctual
- Communicate effectively with the team and guests, including listening to instructions
- Passion for guest service, ensuring no request is ignored
Benefits
- 100% shared tips
- Full training
- Opportunities to grow and progress within our four hotels
- Staff discount across the group, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
- Company Pension Contributions
- Uniform
- The chance to participate in charity fundraisers and environmental initiatives
- Staff rewards and parties
Please note, we do not offer live in accommodation.
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