Information Security Engineer
At NiCE, you will assist in implementing and administering initiatives implemented by InfoSec, including security initiatives mandated by regulatory and compliance requirements. The position ensures that regular housekeeping activities are performed to maintain and monitor processes and systems for both Corporate and Production services according to company policies and regulatory requirements.
How will you make an impact?
- Create, manage, and respond to security incidents and conduct analysis in accordance with existing processes and company security policies.
- Installation, configuration, and administration of information security tools such as endpoint protection, SIEM, XDR, WAF, vulnerability scanners, and DLP.
- Troubleshoot and resolve technical issues related to security tools and security processes.
- Coordinate with third‑party vendors.
- Assist with internal and external audits associated with regulatory and compliance requirements.
- Provide formal notification to Information Security leadership when changes are planned that may impact the approved security posture of NICE CX or the associated certification and accreditation.
- Review and recommend improvements to information security processes.
- Ensure regular housekeeping activities are performed to maintain system integrity and monitoring.
Have you got what it takes?
- Knowledge of basic information security principles and theories.
- A minimum of 3 years working in IT and data networks.
- A minimum of 3 years working in Security Operations.
- Good English communication skills.
- Proven track record of solving problems.
- Good organization and project management skills.
- Advanced computer skills in desktop applications.
- Excellent analytic skills, including numbers, patterns, processes, and data flow.
- Self‑starter who can function without constant oversight.
You will have an advantage if you also have:
- Proficient with Microsoft Applications.
- Holder of COMPTIA Security+, CISA, CISSP, SSCP, CCSK, or related certification.
- Knowledge of GDPR, PCI, SOC 2, FedRAMP, IRAP, and HIPAA compliance regulations.
What you need to know
- This job is not intended to be all‑inclusive; employees may perform other reasonable related business duties as assigned.
- The organization reserves the right to revise or change job duties as the need arises.
- This job may require overtime, including nighttime, early morning, and weekend hours.
- This job may require on‑call availability.
Requisition ID: 10995
Reporting into: Manager, Information Security, CX
Role Type: Individual Contributor
About NiCE
NiCE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. NiCE is an innovation powerhouse that excels in AI, cloud, and digital and is consistently recognized as a market leader. The company has over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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