Product Owner

Product Owner

6 Month contract initially + Extensions. Based: 2 days per week onsite in London. Rate £400‑£450 per day (via Umbrella).

Key Responsibilities

• Creating AI conversational analytics capabilities within an existing data product.
• Defining and owning the product roadmap, ensuring priorities align to business outcomes, user needs, and the phased delivery plan.
• Leading discovery across identified use cases, shaping requirements, refining priorities, and translating business demand into clear epics, features and user stories.
• Working closely with business stakeholders, engineering, data, UX and platform teams to design and deliver capabilities that improve insight access, usability and adoption.
• Driving the rollout of priority use cases and capabilities, managing dependencies, risks and in‑flight changes, and ensuring progress is clearly communicated to stakeholders.
• Supporting the design of intuitive user journeys and AI‑led insight experiences, with a strong focus on self‑service, user adoption and measurable value realisation.
• Defining acceptance criteria, supporting UAT and validating delivered outcomes to ensure solutions are fit for purpose and ready for release.
• Tracking user feedback, adoption and business value, and using these insights to continuously improve the product roadmap and backlog.
• Capturing future demand, validating new opportunities, and feeding a prioritised backlog through the agreed quarterly planning and governance process.

Key Skills and Experience

• Product roadmap, backlog and prioritisation ownership for a multi‑phase analytics and insight platform program.
• Agile delivery/PI/sprint/release planning across discovery, implementation, rollout and value realisation.
• Stakeholder management across business, product, engineering, data, UX, platform teams and external partners.
• Discovery, requirements shaping and user story definition for AI‑led insight and self‑service use cases.
• Experience leading data/analytics product management in insight, reporting or decision‑support products.
• Experience with self‑service insight platforms, analytics products or data‑driven user experiences.
• UX/user journey/self‑service product thinking, with strong focus on usability and adoption.
• Business value and KPI orientation, with ability to prioritise based on measurable outcomes and user impact.
• Strong communication, governance and change management across complex delivery programs.
• UAT, acceptance criteria and release readiness ownership for phased product rollouts.
• Clear and compelling communicator, able to engage business and technical stakeholders, drive decisions and maintain alignment.
• Data savvy: solid understanding of customer data, AI/ML capabilities and data platforms; technically curious with awareness of emerging trends.
• Proactive & pragmatic: self‑starter with strong judgement, able to deliver clarity in ambiguity, make quick decisions and hold teams accountable.
• Community builder: passionate about contributing to and growing the internal product community.

Desirable Skills and Knowledge/Experience

• Knowledge of data platforms (e.g. Snowflake, Azure Data Lake) and modern analytics ecosystems.
• Understanding of AI/GenAI product capabilities, conversational analytics and intelligent insight experiences.
• Exposure to embedded analytics, self‑service BI or search‑driven analytics platforms.
• Experience in retail, loyalty, supplier insights or customer analytics domain.
• Understanding of monitoring, product performance tracking, adoption metrics and observability best practices.
• Experience working in multi‑vendor/partner‑led delivery environments.

EEO Statement

We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please note: If a high volume of applications is received, only candidates shortlisted will be contacted.

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