Senior Administrator

Company: Hertfordshire Community NHS Trust
Apply for the Senior Administrator
Location: Welwyn Garden City
Job Description:

Two new opportunities have arisen for Band 4 Senior Administrators based at Trust HQ in Howard Court, Welwyn Garden City – working both remotely and within the office on a rotational basis. These are fixed term appointments for 12 months and we have one full time (37.5hrs) role and one part time (30 hours role).

These positions will be based within the Business Support Team offering senior administration support to Assistant Directors and the wider Integrated Business Team (IBT).

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary (pro rata where applicable).

Main duties of the job

The post holder will be a Senior Administrator in the Business Support team within the Integrated Business Team (IBT). The purpose of the role is to provide coordinated administrative support to the various areas of the IBT.

The role will undertake a wide range of administrative tasks, including having responsibility for a number of delegated duties as a part of a comprehensive administrative service.

The post holder will act as a source of advice and guidance, and be a key point of contact for relevant enquiries from internal and external stakeholders at senior levels.

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.

Word versions of documents are available if needed to allow for any adaptations to be made i.e. font, colour, background, convert to Read Aloud.

Person Specification

Qualifications and Training

  • RSA III (or equivalent)
  • Microsoft Office software training – specifically MS Word, MS PowerPoint, MS Excel, MS OneNote

Experience and Knowledge

  • Strong experience in liaising / negotiating with senior team members from internal departments and from external stakeholders
  • Experience of preparation of reports and taking of and producing formal minutes, together with preparing agendas and distribution of associated papers
  • Experience in drafting correspondence for approval
  • Experience of arranging complex conferences/seminars and large meetings
  • Experience of organising travel and accommodation requirements
  • Desirably experience of working within NHS / Healthcare environment
  • Desirably experience of maintaining and updating intranet/web pages

Skills and Abilities

  • Prioritise and plan own workload in a busy non-routine environment to deadlines, delegating where appropriate and using own judgement to refer or elevate issues when necessary, and anticipating foreseeable problems
  • Good verbal communication skills including the ability to persuade, motivate and influence others into taking a course of action
  • Good written communication skills including the ability to summarise complex information in a concise and effective manner
  • An understanding of the correct presentation and formatting for formal letters, presentations, and emails
  • Able to work on a variety of tasks with deadlines at any one time with minimum of supervision

Personal Qualities

  • Ability to remain calm and work effectively under regular pressure
  • Self-motivated and proactive
  • Appreciation of the need for and requirements to maintain a very high level of confidentiality and discretion
  • Excellent attention to detail
  • Maintain concentration for long periods of time
  • Can create and foster strong professional relationships internally and externally with all levels
  • Willing and able to travel to other Trust sites or external locations when required
  • Can identify own development needs and willing to undertake further training and development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Part-time,Home or remote working

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Posted: June 7th, 2026