M365 Analyst

Overview

Turn data into insight that drives smarter digital workplaces. Join Buro Happold as a Senior M365 Analyst. This person can be based in our Bath or Leeds office on a hybrid working model.

About The Role

Join our Global IT team and play a key role in shaping how Microsoft 365 is used across Buro Happold. This is a data-driven role focused on turning usage, performance and service data into meaningful insights that improve productivity, user experience and governance. You’ll lead the development of reporting and analytics across M365, helping the business understand how tools like Teams, SharePoint and OneDrive are being used and where they can be optimised.

Key Responsibilities

• Develop and maintain a comprehensive M365 reporting suite covering usage, adoption and service health
• Design and deliver dashboards and executive-ready reports with clear insights, trends and recommendations
• Define and track adoption KPIs, measuring success across usage, collaboration and engagement
• Analyse data to identify opportunities for productivity improvements, cost optimisation and reduced sprawl
• Partner with IT support teams to reduce recurring issues through insight-led improvements and user education
• Ensure data quality, governance and consistency across reporting processes
• Monitor trends in data consumption and user behaviour
• Support decision-making through ad-hoc analysis during incidents, migrations and major changes
• Lead continuous improvement initiatives related to reporting, data management and lifecycle

About You

• Experienced in M365 reporting, analytics or a similar SaaS productivity environment
• Strong analytical mindset, with the ability to translate data into clear, actionable insights
• Skilled in building dashboards and automated reporting (e.g. Power BI, data modelling)
• Familiar with M365 data sources such as admin centre reports, Microsoft Graph, audit logs and service health
• Comfortable working with APIs, scripting (e.g. PowerShell) or Azure data services
• Confident communicator, able to present insights to both technical and non-technical audiences
• Strong understanding of governance, data privacy and security principles
• Highly organised, proactive and able to manage multiple workstreams

Benefits (What We Offer)

• Hybrid working arrangements
• Attractive salary and benefits package
• Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements
• Generous company pension scheme
• Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts
• Enhanced parenthood leave policies
• Two memberships to professional bodies or subscriptions
• Wellbeing support and employee assistance programme
• Supportive and inclusive environment with social and outreach activities
• International culture with opportunities wherever your career takes you

Apply now and be where exceptional is everywhere.

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