Account Manager – Retail, Grocery

Company: Zest Food Jobs
Apply for the Account Manager – Retail, Grocery
Location: West Midlands
Job Description:

Account Manager – Grocery / Fresh Produce – Office-Based

Our client is a well-established and highly respected supplier of premium fresh produce, which partners with the UK’s leading grocery retailers. This is a unique opportunity for a commercially driven Account Manager to join its team and take ownership of a key retail account within the grocery channel.

As Account Manager, you will be responsible for the commercial performance of a major grocery retail account, managing category growth, sales performance, promotions, new product development, and customer relationships.

Working in a hugely collaborative environment, you will work closely with internal teams including Procurement, Marketing, Technical, Production, and Product Development to ensure successful delivery of category objectives and commercial targets.

Key Responsibilities

  • Manage and develop relationships with a major grocery retail customer.
  • Take ownership of category performance, sales growth, and profitability.
  • Analyse sales, market, and consumer data to identify opportunities and trends.
  • Develop and deliver category plans, promotional strategies, and growth initiatives.
  • Lead customer reviews and present commercial recommendations.
  • Identify and drive new product development opportunities from concept through to launch.
  • Negotiate promotional activity, pricing, and commercial agreements.
  • Work collaboratively with suppliers and internal stakeholders to maximise performance.
  • Monitor competitor activity and market developments.
  • Support wider business growth through proactive account development and opportunity identification.

We are keen to speak with candidates who have experience within:

  • Fresh Produce (highly desirable)
  • FMCG food manufacturing or supply PLUS grocery retail account management
  • Category management (fresh produce)
  • Commercial or National Account Management

Skills & Experience Required:

  • Strong understanding of grocery retail and category management principles.
  • Commercially astute with strong numerical and analytical skills.
  • Ability to interpret sales and market data and convert insights into action.
  • Confident presenter and relationship builder.
  • Excellent negotiation and influencing skills.
  • Strong Excel and reporting capability.
  • Self-motivated, organised, and able to manage multiple priorities.
  • Positive attitude, resilience, and a collaborative approach.
  • Commutable distance to the Birmingham area.

What’s on Offer?

  • Opportunity to manage a high-profile grocery retail account.
  • Exposure to senior stakeholders and strategic commercial decision-making.
  • A dynamic and supportive working environment.
  • Genuine opportunities for career progression and development.
  • Opportunity for international travel.
  • Competitive salary and benefits package.

In fresh produce, no two days are ever the same. If you thrive in an interesting and challenging environment and have a background in Fresh Produce, or FMCG managing relationships with the major grocery multiples, we’d love to hear from you.

Posted: June 8th, 2026