Hybrid Patient Experience & Governance Officer

Company: HealthHarmonie
Apply for the Hybrid Patient Experience & Governance Officer
Location: Birmingham
Job Description:

HealthHarmonie is seeking an experienced Governance Officer to manage complaints and incidents in our community healthcare services. This pivotal role involves ensuring effective responses to patient concerns and supporting organisational learning to enhance patient outcomes.

The ideal candidate will have a minimum of 2 years’ experience in healthcare complaints management and strong communication skills. The position follows a hybrid work pattern and offers exciting opportunities for professional development.

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Posted: June 8th, 2026