Customer Success & Service Delivery Leader

Company: Bytes Group
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Job Description:

Bytes Group seeks a Customer Success Manager to ensure high-quality support aligned with SLAs, managing client relationships and service performance. This hybrid role involves leading service reporting and improvements while effectively addressing escalations.

Qualifications include a Bachelor’s degree and ITIL qualifications. Strong communication and organizational skills are essential for success in this proactive environment.

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Posted: June 8th, 2026