Logistics & Support Co-Ordinator in Manchester)

Logistics & Support Coordinator

Manchester

£27,000 – £32,000

Are you a logistics coordinator with experience within international import and export coordination?

Join this well-established international manufacturer and work alongside a collaborative team supporting an impressive global client base.

You’ll be based in the company’s Heywood office onsite, liaising with suppliers, customers and couriers.

Key Responsibilities

• Coordinate with couriers, freight forwarders, customers and suppliers to ensure spare parts, warranty parts or refurbished machine parts are delivered in a timely and cost‑effective manner.
• Prepare, issue and monitor service, spares, refurbished parts and shipping invoices, ensuring all documentation is completed in line with company procedures.
• Ensure compliance with company policies, health and safety requirements and relevant legislation, particularly with international import and export.
• Support continuous improvement initiatives by identifying opportunities to enhance process, communication and delivery service.
• Proactively chase outstanding purchase orders, supplier deliveries and customer debt to support operational efficiency and project deadlines.
• Support daily office and service operations, maintaining accurate records to ensure smooth workflow.
• Assist Field Service Technicians with general admin such as timesheets and other support‑related activities.

Ideal Skills and Experience

• Experience using SAP or Salesforce.
• Strong Microsoft Office skills.
• Experience within shipping and logistics.
• Experience within a multi‑modal function.
• International import/export experience and dealing with licensing for different regulations in different countries.
• Strong attention to detail when dealing with third‑party importing companies for short‑term holdings and when dealing with different dimensions, weight and width.
• Strong communication skills via phone or email.

Why should I apply?

• Fantastic opportunity to work for a company with a global footprint.
• Great career growth opportunities, training and professional development.
• Amazing company benefits, including private health insurance, up to 14% pension contribution, performance‑based bonus and a generous 25‑day plus bank holiday allowance increasing with tenure.

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