Resident Liaison & Engagement Lead – Social Housing

Daniel Owen Ltd is seeking an experienced Resident Liaison Officer (RLO) for a 6-8 month fixed-term contract. This role involves managing relationships with residents during planned maintenance works in Hackney. The successful candidate will act as the key contact, ensuring minimal disruption and high customer satisfaction.

Key responsibilities include supporting tenants throughout projects, conducting consultations, and resolving complaints. Candidates should have relevant experience in social housing and strong communication skills.

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