Credit Quality Assurance Manager

Job Information

Location: London, England, United Kingdom

Client / Employer: Occupop

Job Reference: b3bc236b055a83fe1614e5075a7bf894

Posted: 20.05.2026

Listing Type: Basic

EU Work Permit Required: No

About the Employer

Hampshire Trust Bank (HTB) is a specialist bank serving UK businesses, offering niche specialty lines and providing savings accounts to individuals and businesses. HTB focuses on Real Estate Investment, Development Finance, and Wholesale Finance, with a commitment to strong relationships, integrity, and customer outcomes.

Key Responsibilities

• Undertake lending decision oversight and credit operations assurance to ensure policies and procedures are embedded across lending businesses.
• Participate in monthly discussions with first line to review and challenge QA outcomes and recommend corrective actions.
• Maintain constructive relationships with lending businesses, providing ongoing feedback and guidance based on emerging themes and findings.
• Support the production of risk assurance reports for relevant committees.
• Assist the operational management of Credit Stewardship Forums, Transactional Credit Committee and Credit Committee, including planning, agenda preparation, Secretariat duties, and action tracking.
• Assist the Senior Manager Credit Quality Assurance with the delivery of the RCSA process for Credit Risk.
• Collaborate with the Chief Credit Officer and Head of Credit Risk Policy, QA and Frameworks in supplying information to Third Line (Internal Audit) or regulators.

Required Skills & Experience

• Experience in a lending role with credit analysis skills or prior credit quality assurance roles.
• Experience in Development Finance is advantageous.
• Strong analytical skills and working knowledge of risk control systems, processes, and reporting.
• Proficiency in producing high‑quality credit risk reports for senior management.
• Industry qualifications (CIA, CRMA, CFA or other relevant) considered an advantage.
• Proficient in Power BI.
• Exceptional attention to detail, analytical capability, and ability to distil complex information into clear insights.
• Demonstrated balanced and independent judgement, excellent planning, organisation, communication and influencing skills.
• Ability to support change and promote innovative thinking.

Benefits

• Competitive remuneration including discretionary annual bonus and annual pay review.
• Private Medical Insurance (Bupa).
• Mental health & wellbeing support via YuLife & Bupa.
• 25 days annual leave (increasing with service) + Holiday Buy Scheme.
• Cycle to Work Scheme & Green Car Scheme.
• Enhanced family leave policies.
• Study support & professional memberships.
• Hybrid working (50/50 London).
• YuLife Rewards – retail, lifestyle & experience discounts.
• Pension scheme – 8% employer contribution (noncontributory).
• Interest‑free season ticket loan.
• Annual volunteering day & Net Zero employer commitment.

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